All I have to say is...
If for however long they continue to receive the amount of clients/traffic in their pub? Nothing will ever change. Service from the host to the bussers will continue to suck and suck and suck until eventually... one by one their client's are going to evaporate and all they will have left are friends who they let line jump to get in (even if you were waiting minutes before... Shady place).
It is unfortunate because there are probably a couple of them who actually sincerely care for the guests (new and old).
It's the ingenious securities who think they are slick trying to charge folks 20 dollars to line jump.. it's the ignorant bartenders who gave attitude to the winners that got selected by email to get half off drinks. "Oh, invite your friends!" They said, Big mistake. Why start a promotion you cant pride yourself in? I mean seriously? Why would you guys think it is okay to mistreat your customers? Look at your yelps! Its so sad, it is unfortunate. Such a grand idea but filled with workers who think they are a better bunch. I once viewed this place as a place where local industries go to relax, kill some time, but (pardon my french) fergalicious that!! I am no one, but you can count me out