I called Wells Fargo bank in person to check if i could delay my payment for anothet two weeks because of hardship and was told that i could, and one week later they come to my house and leave a letter at my door to yo ask if i need assitance. When i have called and informed them on my financial difficulties and rearange a payment do to my difficulties and pushed that payment back. I was told it was ok, but now i found a letter at my door that states if i need help that i should get ahold of them. I have been keeping in touch with them the whole time as they have asked. I don't undetstand what other arangements im suppose to have, if im maintaining verbal contact and any changes. I did mention i did had the money to pay but if my payment for my taxes went through, i would be short on that payment, with their permission. I don't understand?