I had enough points to stay for a free night so who can complain. The hotel desk ppl were friendly and caring. The cookies were delicious. We forgot to take the free bottled water but we brought our own anyway. Free wifi in the room. I walked to the mall by myself. We had a great time!
A year later, my husband travels to LV for business so I booked same location again for a free Hilton honors stay. Like an absent minded he leaves behind a gift he received from a friend. He calls but they can't find it. A few days later they call me because I booked the room & told me they found it and will be mailing it to us on their dime. HGI is a 5 Star plus service!!