This place used to be one of my go to places. It now is not!! After hiking with a few of my friends I told them about this place and told them how good it was. We showed up at noon and they were really busy. So we decided to get our food to go. Paid for it and waited outside. No problem. Went back in after about 20 minutes or so. Was told that the kitchen was backed up and it would be another 15-20! I said we have already waited that long. They apologized and said they were really busy. Waited again then went back in. There was an older couple waiting and they were wondering if there was another place close, I told them about New York breakfast up the street and how good it was. So they left. Then a woman and her two kids came in was not greeted and she waited. So then a older gentleman came in behind her and he was greeted by the two guys that were folding silverware and handed him a menu!! The lady said screw this and she left! So now I'm getting upset and asked to speak to who was in charge. His name is Rick. I asked 4 people to speak to him and one of friends did too. He never came out! They bring my friends food but not mine. Still waiting. Finally I said I want my money back. They were ok with this but never took my card or anything. Then one of the kids I was talking too cone outs and says never come back and that I needed to leave. I told him go the fuck away. Which I never should have said but was very upset at this point. I had no problem leaving or coming back but wanted my money back. So THEN this woman comes out and starts telling me not yell at her staff which I wasn't I was trying to get my money back and explain that they were loosing customers and nobody wanted to listen or care! She told me I needed to respect her and told her it should go both ways. So finally Rick comes out and tells me not to swear at his staff which I only did to one. I know was wrong. He finally took my card and refunded my money. And to top this all off this was in front of his customers and one guy said not good business. I work in n retail and know how to treat people. And this is not the way!!! They deserve 0 stars!! Which is really too bad because they do have good food.