I checked out this business in connection with a Groupon, and after becoming very disenchanted with the dealership. After my regular service adviser was "transferred" after returning from maternity leave, I was regularly facing pricey service visits even for regular maintenance. The increase in cost was pretty odd since it corresponded with the change in my service contact (they are paid on commission at the Acura dealer). I was also pretty annoyed by the "transfer" of my trusted contact. So, I started my search for a better option. I went ahead and purchased the Groupon after checking out the business on garagefly.com. I was very impressed with the service here -- they did a comprehensive inspection and everything checked out fine. They made no attempt to up-sell me on anything, including brakes, which the dealership had coincidentally told me would "definitely be due" on the next service visit (my brake pads were on the good side of fine when VAS checked them). Everyone seems very honest, and friendly, and while I don't know about the prices for major repairs, it's good to know that they'll only be charging you when you really need work done (unlike the dealer). They also have a driver to take you where you need to go while they work on your car.