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| - Used car world. If you thought you got away without another dissatisfied customer not publicly voicing their opinion, sorry to let you down. Our journey with these swift swindlers began after another swindle attempt at a different "guaranteed financing" highway robbery depot. We were met at the door by a nice Italian gentleman who's calm and "we'll make it happen" demeanor was soothing and a relief from the last place who tried to block us in the lot and prevent us from leaving without making the deal of the century on the greatest piece of sh*t this side of Pittsburgh. We immediately had our vehicle in our sights, and were led into the mobile home office that makes dreams happen. Now, being good and honest people we let them know up front EXACTLY how much we wanted to pay, how much down and how long we needed to pay it. After some clever keystrokes and some "transparent" deals were typed in and shown to me, our deal was done and "saved." Our 200 non-refundable deposit was made, and the delivery date for our new gently used 89k mile beauty was set. The work week went by and our much anticipated delivery date had finally arrived on a cool saturday morning. I had just finished a 24 hour shift and my wife her first midnight shift in 3 years, so needless to say sleep was limited but the excitement of finally getting the type of vehicle had always wanted overshadowed the drool from being awake for 20+ hours. We arrived at 10am when these guys opened and here they come. Like a slow motion cheesy love story movie clip, arms open wide, ready to solidify our relationship with the gift of used car greatness. We proceed inside where I'm now dealing with another salesman who was nice but reminded me of Bruce Willis on cocaine. I went with it. After a few minutes of everyone doing the "oh sh*t whisper" in their cubicals and some noses buried in their computers with keys tapping furiously, along came the bad news. In a matter of 4 days, our deal had miraculously "changed". Now instead of 1500 down, we needed 2400 down to make it happen. I was told it was the nice Italian gentleman's fault because he put the vehicle purchase price in the computer wrong the day he saved the deal, and when entered correctly it is much more expensive. What?! Wow. After the insult I was led outside and shown another gently used gem with double the mileage and filthy dirty. I was forced to test drive it because you know, it's not about what's on the outside. After a quarter mile, jumping transmission and a smell I couldn't identify, I turned this beauty around and parked it back on the lot. Bruce Willis ran towards me again as if we had just experienced a historic moment together and asked if I'm ready to check out, much to his disappointment, no. Now my wife was in tears from disappointment and lack of sleep, our two toddlers screaming and crying and my blood pressure through the roof. Our hopes of finally owning the vehicle we've always wanted were shattered, our trust broken and then to top it off, we were sprinkled with humiliation on the way out the door. The cherry on top of this bullsh*t Sunday was the last second offering of a 178k mile SUV that they "just wanted off the lot", for nearly the same money down, no warranty and the chance of a lifetime to own a piece of Detroit antiquity. No thank you. In all seriousness people, do your homework and get these deals in writing. There are 15 of these deal of the century dealerships in a 10 square mile radius and not all of them are the kings of swindle. Go somewhere else and avoid the heartache and embarrassment that these people caused my family. And, good luck.
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