They quoted me a 30-45 minute wait time but the Locksmith arrived even sooner than that. I think it was only about 20 minutes. Jody was fast & friendly and he went above & beyond just helping me with being locked out, he also helped me with a domestic issue that occurred while he was there. Besides being a great locksmith, Jody ended up also being a life saver. Forever grateful for good people who do the right thing even when it involves a complete stranger. I would definitely recommend using this company.