I can't speak to the quality of work by this company as I was never able to get scheduled. I initiated contact by phone and then text (as the voicemail suggests) and I heard back right away. I sent some photos of the yard I was trying to have landscaped, as the gentleman I was in contact with was unable to come by and look. I did not hear back. I followed up and still nothing. I'm going with 2 stars because I appreciate any company willing to text with me (much easier for me and I hate phone tag) and based on the initial quick reply I'm giving the benefit of the doubt that these folks are as good as many other reviewers say and are maybe just too backed up to really deal with new customers right now.