I reviewed these idiots back in July and filed a Better Business Bureau complaint against them.
The empty platitudes from Heather at Danny's corporate that they do a great job for a good price ... Really? 20+ dollars for a VIP wash and the back is not vacuumed, the windows are streaky, there are still bugs all over the grill and hood?
Offering me a "free" crappy carwash or try and intimidate me when I point out the car is not clean is no offer at all. I do not feel safe patronising this business at this location. Maybe someone has had good service from another location but stay away from this one.
I actually never expected to get a refund as these folks have over and over demonstrated they DO NOT CARE when you attempt to bring something to their attention. They have the worst customer service I think I have ever experienced anywhere and getting your car washed there is a complete waste of time and money. They do a crappy job, and you may get items stolen from your car or something broken on your vehicle and they will say it's not their fault.
Los Olivos Car Wash charges 20 dollars for a hand washed car that is immaculate and the staff is pleasant, friendly and honest. Go to Los Olivos and see for yourself. You will never settle for the inferior work and service at Danny's ever again.
I will post my most scathing review of this horrible business everywhere I can. Someone will see it and Danny's will NOT get the business of another unsuspecting fool like me.
Read the other reviews on this place. It's stay away or you are throwing your money away plus you'll get intimidated or insulted for your trouble.