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An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2016-05-22 00:00:00 (xsd:dateTime)
itemReviewed	Exit Calgary
http://www.openvoc.eu/poi#funnyReviews	1 (xsd:int)
rev:rating	2 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	3 (xsd:int)
rev:text	I booked one room at exit for four people and one room at level one escape for six people to compare the play with more people and different companies approaches. I looked exit up online and they boasted a very low completion rate on their rooms, which suggested that the puzzles would be rather difficult. I was excited since I do puzzles almost every single day. I also looked them up on Yelp as I do every business to get an idea of the good and bad things I should watch for and try. I was booking the Egypt room which had a lot of complaints about a black light issue on one of the puzzles. I called ahead to make sure this issue would be not come up. I was told this would NOT be an issue and had not been for months. At the counter their were no other people and it was very peaceful. The guy didn't seem too into his job and rushed through his talk about the locks and the rules. We were given two flashlights between four of us to take in a pitch black room. He told us our backstory at a speed hardly called language and left us in the room. In the first room we did work together and work slowly and do each puzzle one at a time and it only took seven mins to get through the next door to the second room. The clues were not too hard but also not at all part of a story or all that Egyptian. Once through the door I'm not sure if the fact that I got most of the puzzle answers on the other side or that my suggestion to go slow and work together had worked and he was wrong about chaos being fine but he started picking up everything and calling out everything which the other two also did and the whole thing went downhill from there. Everything that was able to be moved in the room was set in the middle and it was chaos. Not knowing where things came from or what order they were found in plus having so much to figure out wasted a good ten mins. We had to use a clue because too much was going on. Once we got going I started figuring out some of the puzzles again but a lot of time had past. Also shortly after we had past into the second room one of the flashlights had stopped working. I was pretty mad because one flashlight between four people in pitch-black is soooooo slow. After we opened a few boxes we had a black light so at least we kind of had some help. We got stuck again because the black light was not showing anything(was what the guys told me). I was doing a really long translation puzzle in the other room and they still hadn't figured out the blacklight. The blacklight puzzle and the translation puzzle I was doing would get us to our last puzzle and out the door. We had five mins left so they called for the clue guy. I didn't need him to help me with my puzzle and when he asked where we were I told him that I was just finishing mine but the blacklight wasn't working. So he wastes almost a min having me explain how I got my answer for my puzzle and then waits till we open our box which is another min before he goes into the other room and shows them where the blacklight SHOULD be showing up. Now I couldn't read it and the guy who was holding the blacklight on my team couldn't see it. The clue guy had to walk really close and point where it was and tell us what it said which none of us saw. He then quickly walked to the box it would open and told us the last few steps to get out. Which let the last two mins run out. Now I mentioned earlier that I called and asked about the blacklight issue because I saw it in reviews on Yelp. They PROMISED me it hasn't been an issue in months. If I had not been told to leave my phone locked up I would have taken a pic of a wall with a blacklight showing nothing on it. Considering how much money they make you should not run out of battery on your flashlight and an issue they have known about for months should be fixed. Also level one escape had blacklight paint and it was very, very bright and you could only see it with the blacklight. So why couldn't Exit? Exit may have nicer props and spent more money on their facilities but the puzzles are poor, they do not relate to the theme well and their is no story to follow. The completion rate is so low because of the amount of issues, shady clue givers(that waste time and ignore mistakes) and very badly made puzzles. I am more than willing to give them a second chance and maybe even make this a regular thing as I loved the concept and did enjoy some of it. However due to the cost they need to assure me the issues are fixed and make up for the experience that I paid for already. They should have offered a free visit or a coupon or something for what happened when I was there. It's just good business. For right now I suggest level one escape over this place. They give a much better experience for your money and put way more effort into story with the puzzles. I might change my review later if I try them again and they are better but someone else would have to be paying because in not wasting my money on a broken room.
http://www.openvoc.eu/poi#coolReviews	1 (xsd:int)
rev:reviewer	Starsia

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