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  • Called for service, explained that my A/C blew up and caused part of my house to be without power. They said they could come out the next day to check and get started. Well, that was yesterday and still no return call from them to tell me the time. I since had to call another company who set me up right then and there with a time and date to come out. Typically this wouldn't be a big deal but it's just poor business practice to leave a customer hanging, and in my case delaying my ability to function properly due to no power in most of my house. Save time- call another company. They did contact me to apologize and explained it's not a typical business practice, so this could have been an isolated experience.
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