I stumbled upon this shop in 2003 when I broke a heel on a downtown sidewalk crack.... and have been bringing my shoes to him ever since. He fixed my shoe that day while I waited, so I didn't have to walk (on a broken shoe) to Kaufmann's for a replacement! I take a whole bag full of shoes every few months and he returns them in great condition for a great price, and usually within a day!!! Finding a good shoemaker seems to be tough as time goes on, so I hope he trains someone young for when he retires!