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| - This place is just great. Like others have shared, I have also flitted from salon to salon for years in search of an atmosphere and stylist that I mesh with. As cheesy as it sounds, I feel as though I've finally found a resting place. Why? What's different about this place? Surely the townie-hipster type would be drawn to its "cool" and "edgy" vibe, but what I'm most happy with is its execution of the basics: specifically, customer service and skilled coiffurists. And am I going to complain about the array of fine beverages that I was offered while waiting? Um, no. Not at all.
Keep in mind that this is all on top of the fact that I wasn't 100% happy with the haircut I received during my first visit. I blame this not on the skill of the stylist, but perhaps my inability to communicate what I wanted. (I admit that I can be pretty fickle with my hair. I want it to look awesome with putting little to no effort into it. That is often a problem.) But I received a follow-up call from the salon a week or so later and was given the opportunity to express my concerns with my cut. I was a bit hesitant at first, but then I rationalized that they want me to be happy (surely not to lambaste them in a review such as this) but also, just maybe, because they genuinely cared? I was warmly assured that it was welcome feedback and that I could come back in for some hair tweaking. I am so glad I did, as Jon helped me achieve the great hair + no effort reality that I desired (which surely required some "mad skills" [as the kids like to say]).
So, take it from a cynic. They've got their *bleep* together here and they actually care about providing you with a satisfying experience. I can't wait to go back!
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