This place is great on a cold night for a warm cup of hot chocolate or a carmel latte. The decor is typical of a mainstream ice cream shop and has very bright lighting. Its usually clean and the customer service is average. What makes me give this place a good rating? Well its the fact that their products with chocolate (like the hot chocolate) actually taste like good quality chocolate. The ice cream and shakes are pretty good too. Also if you go on a Friday or Saturday night after 10pm you get a great view of "the show" that goes on at the carnival court @ Harrah's (right next door). Its the #1 spot on my list for people watching in Las Vegas.