First and last time. I'm sorry. After stand at the door with no greeting we decided to grabbed the menu ourselves to go over it. They have American and Asian menu combined. And we put down the menu and stand there. finally the hostess approached and seated us. We seriously sat down for a good 10 mins with no sign and no clue who's gonna be our server. And of course eventually someone have to serve right? Just to wait and have the drinks to the table without taking our order as well I woulda just walk out. But since oyster bar were too busy so we decide to try this place. And SERIOUSLY after the first bad impression me and my friend decided to time how long our food gonna be served. Lol.
We only ordered prime ribs and wonton noodles. That's all. Literally it took 40 mins. Server was not friendly or seemed not even care either. When we asked the cashier were they understaff she replied each employee have to do 3 persons jobs...fix it grand cafe.