I brought my son here for his first haircut. They were very quick but they did a good job - everything went smoothly. The second time I went was a Friday night at 530. We walked in and waited for five Minutes when finally someone came over and asked if we had an appointment, which we did not. She said sorry were booked.....Um ....how is that possible when we were one of two people in the whole place? Screw you - you could have taken him but you didn't want to work. Finding time to get my son's haircut is hard enough, but getting a one year old out the door and driving 20 Minutes just to be turned away because you didn't feel like working is bull. I call shenanigans....will not be returning.