Hakkasan...that must mean "stairs" in a foreign language.
We arrived at 1030 because we were told that's when the club opened. We waited in a very long line until about 1055 before we were lead into the club and NOT offered the elevator; no one gave us directions at all. We climbed 4 flights of stairs! Once inside, we were told our free drink coupons could only be redeemed upstairs... more stairs! We were in another guest list and left early. This club has potential... but do not go when it first opens, give it until about 1130.