Went here at 2:57 p.m. on a Saturday following Dad's Day football game. Green street sidewalks were packed with the crowd following a football game at which 60,000 people were present. First words out of our server's mouth were "You need to order right away because the kitchen closes at 3:00"
Are you kidding me? On so many levels that was wrong. Stupid not to adjust kitchen hours to match circumstances, and stupid to greet us that way. Its not like we were going to linger long in this semi-fast-food campus restaurant before we ordered, but now we really felt rushed.
The food is usually good, I've been there several times, but this time the Chicken Teriyaki Bento Box was not great; the tempura veggies were a clump of greasy onions. The Miso soup is a good addition and the spicy tuna and California sushi rolls we also ordered were decent but nothing special.
The advantage to this place was the speed and value, yet it was clear the waiter was in a hurry. He was pleasant, but brought the food out as soon as everything came ready despite the fact that we were still having our soup when he set the bento boxes on the table. An additional ten minutes might have been nice. And he delivered the check without us asking while we were still eating. There is a time and a place for that speed, like at an interstate truck stop.
It gets three stars because of value, but it has a schizophrenic atmosphere. Is it trying to be a nice place or is it the McDonalds of Bento Boxes?