Making an appointment was fast and accommodating , this salon responses are unmatched , the clients sengelese twists in mama's chair upon arrival were flawless. Now the only reason I'm not giving 5 stars , 2 hours after my appointment is when we started my 8 yr old got cornrows up into a pony took about an hour and a half , Mama was very nice used her own hair and did an amazing job id just suggest calling to make sure she is still on schedule to prevent delays.