The people that work here are the NICEST PEOPLE!!! I first started bringing my fur-kids here a year ago when my baby BlackJack started getting matted fur and the reason didn't seem obvious. A Google search said this was a symptom of feline diabetes so naturally I freaked out and raced him to the vet. It was 4 pm on a Sunday. Did I mention they have weekend hours? Not only do they have weekend hours but they were able to get him in immediately. (I'm sure this was just good timing but since then I've yet to have a problem getting an appointment when I needed it.) I was in a panic when I arrived and the lovely staff calmed me down and even gave me a hug. It wasn't feline diabetes. I don't recommend using google to diagnose your pets. Just remain calm and call the vet. Lesson learned. BlackJack is fine and after every checkup since the staff calls a few days later to see how he's doing. They even remember his little quirks!