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  • Worst customer service experience of my life. The man working behind the counter at cash, after I ordered, asked me "can I have a name?" but I couldn't hear him over the whirr of the coffee grinders so I said "cash", to which he barked back "CAN I HAVE A NAME!?". Absolutely appalling. You cannot speak to customers that way. And if you want to offer personalized service by asking people's names, say can I have YOUR name please... not just "a" name. When I asked for the wifi password, the worker behind the counter begrudgingly gave it to me. The staff were saying terrible things about customers in front of all the customers. Service is really deplorable.
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