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| - I am not the biggest fan of a dentist. It all stems from a rough and tumble experience as a child. With that said I do not seek out their services other than to have my teeth cleaned. When I moved to Arizona from the Midwest I did not do my homework and find myself a dentist. Needless to say I ran into a situation where I needed to be seen. Sign, broken tooth. I asked around at work and a co-worker suggested Dr. Fraiman. She said he was very kind and professional. So with that said I made an appointment, telling Angie the receptionist I wanted a broken tooth checked, and my teeth cleaned. I was able to make an appointment in a few days from the initial call.
I added this business to yelp, as it was not listed when I went to read reviews. Upon entering the reception area I noticed the peaceful feel of the area. Small with two sofas and a chair. Also a table with magazines to be read. The receptionist, Angie, was very professional and quite helpful. My appointment time was at 0700, which was a big plus for me with my work schedule. My wait was not very long at all.
Once in the exam room my oral issues were assessed. A full set of x-rays were not taken, which to be was perfectly fine. They took pictures of the broken tooth for the dentist to assess. At this point I already knew in my minds eye that there were going to be issues, because I could feel a small hole in one tooth with my tongue. LOL. The dentist came in and stated that there were two issues at hand, both of which I stated to him, a cavity and a broken tooth. We laughed and he said, "well you don't need me" For someone with high anxiety when it comes to going to the dentist this was a welcome little laugh. After this he told me my options an explained the issues at hand more fully. My question was in regards to cost. Angie came to the exam room with the total out of pocket expense for me and what the insurance paid. She also had configured a payment plan in advance, bringing that with her as well. I was impressed with this aspect. Once this was established the real work began.
The dentist assistant prepped my inner gum for what was to come. We talked about my anxieties, my hands began to sweat an I began to have visions of horrible pain. In came the dentist. WOW. That is the first oral injection I have ever had that I did not feel. They did offer me a set of headphones to listen to while working with the drills and other equipment, however I opted out of this offer. The work that was completed was done with great care and in a very professional manner. The dentist provided more "numbs it" via injection after I had told the assistant I could begin to feel, prior to the extraction of my wisdom tooth. All I felt was the pressure of the dentist applying the needed force to extract the tooth from the bone. I felt not pain, which for me was my biggest anxiety. Dentist I have been to in the past have not waited for the numbing effect before providing their services.
With all that said, I will be returning to this dentist, not because I need to have a permanent crown put in place, rather I felt that I was tended to in a very professional manner. My anxieties were addressed as well as the issues at hand. Had they told me the issues and then stated I needed to make an appointment to come back, I would never have gone back. This I did state to the dentist. I wouldn't do it any differently then I did that day.
I will be back in the near future for the teeth cleaning I initially wanted, and I will be back for check ups.
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