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| - Beware of the high cost of corn bread. My husband and I have been to Phoenix City Grille twice before. It's really great. They have a wonderful happy hour and we went for brunch on Easter of last year when our first place brought out a plate of food that had gum on the plate. (Rule #1 - Never put your gum on the plate. It doesn't wash off or scrape off that easily. You are a lowly human being if you put your gum on your plate or linen napkin. Use a disposable napkin or tissue. Karma will pay back the people who leave gum on plates.)
Our first two trip to Phoenix City Grille were great. Friendly staff, delicious food, reasonably priced, and truly great happy hour. This past visit left a lot to be desired. Our server was friendly enough, (I believe her name was Sonya). We ordered our drinks which she brought out quickly. We ordered our food, and then waited. The table next to us that was sat after us got there food first. Not that big of a deal. Then we asked for some cornbread. Both times we were there before it was brought out to the table just a few pieces for my husband and I to enjoy. We thought it was odd we had to ask for it. She offered us individual pieces, or a skillet. We asked or a skillet. At no point did she mention that a skillet of corn bread was $10. It wasn't until we got the bill and had to track down a manager that we learned if you order (yes order) the corn bread in individual pieces, then it is free. However they charge for a skillet. I don't recall seeing anything on the menu that said cornbread in a skillet - $10. The manager was gracious enough to reverse this over sight, but we did not see our server again for the rest of the time we were at Phoenix City Grille. Another server, not even the manager who resolved our cornbread issue brought us our check, ran the card, and returned the check for us to sign.
Things happen. Sonya didn't mention the up charge for whatever reason, we disagreed that we had never had that happen before, and the she vanished. I was a server for years. People don't always agree with how a business is run, and it's the job of the front line (the servers and front of the house staff) to inform guest of what things cost wither by having a price on a menu, or by telling them up front. I'm disappointed that the felt she had to run away from us. We'll go back, but now we know, beware of the cornbread up charge.
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