I want to give this place a 2.5 because the bathrooms are almost never clean and the service can be excruciatingly slow, but I really like the alfajores and the 2nd floor seating. If I was a rich twenty something I would be here all the time. Having said that, the place was full of seniors having brunch today. Their hot drinks are served with a complimentary chocolate. The white hot chocolate is pretty good. This location is poorly managed but other locations are pretty good.