This place is apathetic at best. Employees have the I don't give a care about customer service. The salad I had had a metal brush thread innit and when identified to the employee, she brought it to her manager who never even bothered to come talk to me. I have given this place many chances and the only thing that is consistent is it fails miserably to impress me. Especially when the employees empty out the iced coffee in front of me for their own consumption and then just walk away with it empty. I had to ask to have more made. And when they made more, my meal was done. If I owned this place a major change in management would occur quickly to maintain the customer base I can maintain. Very disappointing!