Very vert poor service tonight! We used to enjoy coming here but it has been many instances of under staff and wrong order/missing order items. When we first walked in today, there are no one at the door to greet us, we see many empty table inside thinking we will be seated soon. It took about 10 mins and we waiting another 10 mins at the table to order. We had to remind the greeter we are ready to order but we do not know who our server is.
Finally we placed our orders... I give the star to our waiter tonight... He might be slow showing up (maybe new staff) but he was very fast bringing extra breads, soup/salad and drinks.
The food is not the best Italian food but we do enjoy the embience... down sides are that the pasta portion size isn't as big as before... Kids meal always come out half cold (pasta all chunked up together)... My favorite dish is Basa filet but the vege portion also shrunk. I can fill up another plate of side salad after my dish. Maybe I should make myself a filet sandwich instead with the free bread.
Not sure if we will come back to this location again. Improve service both greeter and kitchen staff is a must!