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http://www.openvoc.eu/poi#funnyReviews
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http://www.openvoc.eu/poi#usefulReviews
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  • We had a fair bit of water damage from a leaking water heater that spread to the water heater's pedestal and the adjacent walls. I met with 4 different contractors including J&M. The other 3 contractors gave me either incomplete estimates or estimates that were way too high for the job at hand. One of them wanted to start right away (the high estimate), go figure. The last one I spoke with was J&M. From the get-go, Liz was a pleasure to work with. I had no idea of the process of getting a contractor and starting the restoration. Liz @ J&M handled all the logistics and basically put my stress level down to 0. Her customer service is over-the-top. I felt comfortable talking with her and she explained the process in detail. She gave me an estimate over the phone that I could work with and the work started a couple of days later. The crew that came in first were responsible for drying everything out. Upon meeting them, I realized that the excellent customer service did not stop with Liz. They explained everything that they were going to do so there were no surprises. The crew sealed up part of the bedroom with a plastic barrier and a few of their fans to get the job done. The restoration crew came in after and let me just say... The restoration result looks better than it did before the water damage. Respect. These guys know what they're doing. I'm a little OCD about color changes on walls and well... on anything. I was afraid that it wasn't going to match. By the time the paint was dried, I couldn't even tell any restoration was done! They even washed out the garage floor because of the "mess" they made. Honestly, the garage was already messy before they restored part of the wall.. so thanks for that! :) I would not hesitate to use or suggest J&M for any restoration tasks. Thank you for a wonderful experience.
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