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| - Is the name of this place intentionally ironic?
Strongly suggest a drop-in unannounced visit to see for yourself, but even when they expected us, the place was shockingly unclean. The reality vs the online presence you will see is very different. Just got a bad "hairs on neck" feeling that increased after leaving there (should have never left) & picked up a seemingly traumatized dog after a couple hours.
When we arrived to pick up not much later, the door was locked (as they do for safety) & took a while for the seemingly high school age girl to get to the door from the back & she seemed tired. The owner & her daughter (who were there at check-in time) were already nowhere to be seen & this girl was there alone. She claimed our dog "did great" & no problems at all, yet she brought our dog out from the WAY back instead of one of the first rooms that had smaller/older dogs as they claimed would be where our dog would be.
Ended up using another place that was a multi-million times better & so clean. I will never forgive myself for not turning around & leaving as soon as we got there, but you do strange things when people "seem nice enough" (though in the owner's case a bit "intense" in person--not sure how else to fully describe it in words, but not in a positive way)--and you're in the moment before fully processing everything.
Again, you don't have to take my word for it, do an unannounced drop-in (though mine was not so there's that).
It has become obvious that as usual, social media is a big facade, and reviews on the largest search engine are numerous and strangely positive (like the one her daughter/employee under her own full name on (initials R.G, owner's same last name) put on google 10 mos ago as if a customer), no doubt due to the ease of adding them (not only just for this business), as well as the "buddy / family network reviews" that dispute reality--hence the need to really do your OWN due diligence *in person* no exceptions.
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