Belleria as a chain is great, I've been eating at the Youngstown area locations my entire life. Other than the pizza which is great, the Kent location leaves a lot to be desired. The restaurant is really loud, even when people are casually talking. The service is hit and miss, usually miss and the wait for your entree can be very long. The pasta dishes are usually ok, but other entrees can be hit and miss. French fries and cheese triangles are usually undercooked. Salad dressings all taste pre made and processed, so you might want to bring your own. One glaring omission from this belleria franchise is a great homemade oil and vinegar based Italian dressing. Every other belleria I've been to has one.
The coupons are inconsistent and borderline shady. Tip - if you use an entertainment coupon for buy one menu item get one free, don't get an appetizer because it will count as a menu item and you won't get the full value of the coupon. Coupons are supposed to encourage people to spend more money, not discourage. If you must go to this location, get delivery. It will take about an hour to show up, but is usually warm.