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  • I just wanted to thank Holly and everyone at Lululemon at this location. I had a horrible mishap ordering a much loved Practice Daily Tank (in zinfandel) from the Lululemon website. My entire order was lost by FedEx who delivered the package to someone else at a different address from my shipping address, and they also had some random person sign for the package (I know this because the signature is from an unknown person). When I inquired FedEx about my package they brushed me off and told me their job was done as the package was delivered and received by someone at the designated address (even though I never received it). Long story short, I got screwed by Fedex and lost my order for good. Contacted Lulu head office but unfortunately they didn't have the shirt in my size anymore so I couldn't even reorder it. So yesterday, I popped into the Yonge and Briar Hill location hoping to find the top - they had it but in one size smaller, which still fit me though I preferred a bigger size. Anyway, Holly had helped me the entire time (I told her my story) and she called several stores for me to hopefully locate another tank in my preferred size. No luck. I love the tank so I decided to buy the smaller tank anyway. When I went to go pay for the tank, Holly kindly informed me that the tank top was on them. I was speechless! I didn't believe her at first but she was insistent. I have always had good experiences with lulu but this was beyond a nice gesture. So I have to praise them and especially Holly for being so understanding and generous. You have really made my day and I cant think you enough. I really wanted to share my story and experience. Thank you again Holly and lulu at Yonge and Briar Hill.
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