To start Olive Garden is one of my favorite places to eat when I feel like splurging on a restaurant meal, normally I'll stick to the location near Metro Center, but this particular time I took my younger brother out to eat who lives near the Arrowhead one.
We visited on a Thursday afternoon. Started out by being seated and having to waive down a passing waitress to ask who will be waiting on us, after near 10 minutes of waiting, she was very pleasant and apologized( though she did nothing wrong) and informed us she would get our waitress.
Once our waitress arrived she took our drink order and brought back two completely different drinks than what we ordered. Followed by us being given the wrong appetizer, politely said that it was not ours and she rolled her eyes as she took it off the table. We waited an additional 10 minutes for the correct appetizer to be given, never once having the waitress come to take our actual order.
Once again, after now being in the building for 45 minutes I had to flag down another waitress to ask for our order to be taken. Our waitress then came back to us and placed two orders of breadsticks down on the table, as my brother went to reach for one she stated "oh those aren't for you, they're for another table" took BOTH orders of breadsticks off the table and left.
At this point I was furious and asked another passing waitress(who happened to be the original waitress I flagged down) if I could please have the check. Never saw the waitress who was supposed to be waiting on us again.
Long story short, I'll be sticking to the Metro location no matter how far I have to drive!