Horrible! No kind of communication what so ever! My A/C went out Saturday afternoon. Yeah, pretty warm . I talked to a Operater and was told a service technician would be out on Sunday. Now Sunday is a weekend so I asked if we meant Monday, she said no Sunday between 12pm-5pm. No one showed and no call on rescheduling. It is Monday evening and still no call and they don't know when a tech will be out to look at my A/C. Another night with family members. This management group sucks! They take forever in everything they do and they don't follow up with anything they say they would do! This is very frustrating and it's very hot! They don't deserve the one star, but it won't let me write without a star. So don't think they're worth a star!