I am so upset with the way I was treated after I presented a coupon and was told that would not take it. She said oh.. it not done on holidays... and the coupon did not mention this on it.. (Entertainment coupon) Then she went to talk to someone and gave her the OK to let this time go and give it to me. Then when she wrote up the check she said " Oh that was the owners before and they did not stop the process with this restaurant.. And then what she did was go back to the bill and only took off the cheaper meal and not the meal value up to $15. 00 and short change us on top... I am so sad how things have changed since 4 years ago. Nellie's has had a good name in my books but now? I don't feel confident to go back to one since this experience on Kensington. Food was sub- parr with the chicken in omelette tasting like cut up Safeway prepackaged cut up meat. And for 2 people it would of been $29... and some change.. Never again!!!!