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  • What can I say other than "I did lead with my best review firstly." My day was almost over for me, when I'd realized I had a few prescriptions to turn in to my pharmacy. Also I had a few to pick-up all do to recent injuries, those are other stories. Nevertheless, this is what led me to leave my 1 star and piss poor review. Walked in the automatic doors of the store mind you, the cashier had his head down Did Not acknowledge me once. This wasn't his first time I'm very keen to detail, and I've always been. A lot of folk don't like this about me, but I give No ...ks period!! Back to my terrible and very upsetting experience. Now there's an active line to be serviced, the pharmacist is assisting customers' at the drive thru window. There's one pharmacy tech assisting the woman in the front of me, and I observed another young female behind the counter assisting with administering the meds for the pharmacist. Now I am on my cellphone just killing time, when I hear the pharmacist after 5-10 minutes of being in line that had grown out of control might I have you. So he says "Charles can you help us out?" Charles turns around and heads towards the pharmacy counter to jump on a register. I'm so appreciative at this point, I yell out to him letting him know how thankful I was for him to assist us. Charles smiled, and called me to the counter. Now at this time, I hand the well mannered Gent my prescriptions. He tells me, we must go to another area to drop off those meds. I'm okay with this, until he leaves me, and this young lady named Lauren comes up to the counter. Now, I'm just looking at the change in moods and her uninviting dispostion she has. Has any one ever been diligently working on a project or something that you really don't want to be distracted from? This was young Lauren's look to me like she wanted this interaction to be over expeditiously. She never greeted me with a "Hello." I did all of the customer service hospitality while on my cellphone. She proceeded to ask me, a few questions I answered not with anger yet. But she was bringing ShaLicious out of me, this is my alter ego..she's nice nasty at times, sh..sometimes she scares me..any who, Lauren was "Hot as Fish Grease" my Granny always says. So she asked, "When you wanna get these?" I'm not quite sure if the slang or lingo changed because I was of another race or ethnicity. But I wasn't digging it at all, I then told her "Any time next week would be fine." And by the way "I have some Rx's that I need to pick up please." She looked at me with a snarling dispostion now, pointed to her left told me "OOOHHH you gotta go back over there to pick up." I looked to my right but the left of her because she'd been facing me. I advised her that "I'd go there but I Was Not getting at the back of that line." This young lady never offered to assist me if I were to go back at the beginning of the line from which I'd started 20 minutes ago. She was hoping to go back to cutting up and bagging prescriptions for customers that may not of been there at that present time. At this point my other side starts to come out just like The Hulk, only difference I don't strip off my clothes, turn green, nor do I become a giant of some sort. But angry and very much agitated at this point. For about 10 minutes of nastiness I received from this young gal No One Ever Identified her unpleasant behavior towards me. Because I basically acknowledged her rudeness now Jonathan the Pharmacist yells out to Only Me, "Hey!" You don't have to talk to her like that. I'm looking like WTHell! Where the heck were you when she was acting as if I'd just stolen her car keys??!! I didn't want to be totally outrageous and call out it just as I'd seen it numerous times at this CVS pharmacy/store. I love everyone, and its disgusting how folk are still blinded by the lights. Jonathan came for me, and I was only looking to drop off and pick up. Lauren should've had my name already being that she'd just allegedly assisted me. So why ask me for my name again?? This place definitely needs some undercover bosses to come or even secret shoppers to actually see how people of color are treated in here. I've been a valued shopper and customer with CVS pharmacy for a very very very long time. I think its time that I transfer my services to Smith's or even Albertsons.This was the last straw, I'd been keeping things that I've endured since I moved to this area and made this my local pharmacy. Wasn't what I'd envisioned at all.
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