Taste: The non/cake donuts (the fluffy ones) are much better than the cake donuts. I think the quantity of flavors and fun factor does it for this place but quality wise, Greenbush will always be Madison's go-to.
Service: They seemed to be disorganized which is why people have to wait so long. The building itself is so empty. Why build such a big building if you're not going to use it? They should have at least one more register for the size of the place.