Good lord. I don't ask for much. I ordered a slice of quiche and an iced coffee. They didn't have to bake the quiche, just warm it up. I waited 15 minutes and then went to the counter to ask for it. The server looked confused and the Guy who took my order said he "got lost." I heard the server apologize to at least three tables (but not to me). She told one guy the toaster burned his cinnamon raisin bagel (the last one in the shop) and insisted repeatedly that SHE didn't burn it--it was the toaster's fault. Quiche was tasty, though. The server said it was mushroom and spinach, so I had to wonder for a minute what the bright red things in my quiche were...then, I figured out it was mushroom and chard. Coffee was "eh." The floor looked dirty. There was a paper towel in the toilet. Ok, I'm nit-picking now. The place was moderately busy; the small private parking lot was full. Fortunately, I was on my scooter, so I could squeeze into a non-parking space easily.