I went on Friday The 13th for their $13 special because I had been craving a new tattoo for quite some time. Needless to say they were super busy and despite constantly being interrupted by people who wanted to know when they would get their turn they remained very polite and professional. I showed up around 6:30 PM and filled out my paper work and when 9PM came around, I became one of the annoying people and asked where my place was in line because I wanted to get something to eat, they gladly told me that I had plenty of time. So I left and returned a little over an hour later. Around 11PM they called my name and I was greeted by Mark who, despite doing $13 tattoos for who knows how many hours, was in high spirits and thanked me for my patience and for waiting multiple times. I was happy I was getting a tattoo so I didn't care how long I had to wait. After 15 minutes it was over and not only do I have a great tattoo of a cactus, but I got a chance to watch the latest season of Trailer Park Boys while I was waiting. It was an all around great experience! I went here just to get a cheap tattoo but because of their customer service, I will continue to go there.