Eric is the man! Marla at the office is awesome too. She texted and kept me posted the entire time. They were also half the price of another estimate I got. One estimate wanted $350 for a 30min job. Ridiculous. Eric added $40 to do the other side that needed a cage while the other guy was going to charge $175 even though he was already going to be on the roof.
Eric was not shady like the other guy and extremely fair in his estimate. They did a great job the first time out and responded right away. Keep in mind they are very busy because they are awesome.....so sometimes the scheduling is tight. I also live close to their office so time frames will vary for others of course.
Unfortunately one of the pigeons was stuck and I kept hearing him trying to escape. I practically begged them to come out ASAP because I didn't want it to die as it had been trapped for about a week. Eric came out the next day on a Sunday! Thanks Eric. He made a special trap door so the pigeon could escape but couldn't get back in. Unless you have a serious emergency and literally can't wait for them, go with GoldStar! They email you the receipts and take payment by phone. Eric and Marla are both just cool people. Thanks guys!