This WAS my favorite bakery. But something happened with the staffing recently! Very bad customer service. Messed up our orders, over charged us, at the end we went to get a cup so I could take my coffee that finally came out long after I finished lunch to go with me and the guy at the register fought with us to charge us for some macaroons we already bought and to charge me for the coffee again- he actually grabbed my coffee from me and slapped it down on the counter behind him. We explained but he wouldn't listen that we'd already paid for these items. He was insanely rude. This use to feel like a very authentic French bistro now mostly Hispanic that don't understand English- they messed up our order putting cheese with meat when we said vegetarian. I planned to order daily for our new office's morning pastries 80 items /day and for my baby shower I planned to buy a cake here- they lost my business. From a 5 star to 1 star. I never have been treated so rudely.