Ordered 2 meals and a large popcorn chicken at the drive thru today. Checked the bag as my husband was driving and they forgot one of our sides and all of our sauces :( I thought maybe she just forgot to enter one of them as a meal, so I checked the receipt but we were charged for them. Also, as I was looking at the receipt I noticed that the bottom half of it was ripped off. The part where they give you a code to fill out a review of the service in exchange for a free go cup. Kinda sketchy but it could have just been an honest mistake.
Since we were stopped at the red light we just made a U-turn and came inside to ask for our missing food. The dude up front just handed it to us without a word--no apology or anything for that matter lol.
And I'm pretty sure they gave us a smaller size popcorn chicken than we paid for, but it's a fast food restaurant so I won't give too harsh of a rating.. :P