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  • I visited this Swiss chalet to take my mother out for lunch today. The service was great, and the food was standard to any Swiss chalet. I was very disappointed at the manager, whose name I found out is Vera (sp?). There was a young girl who came in and ordered take out. She clearly wanted to eat some of her food in the restaurant after paying, so she sat down to do so. The restaurant was completely empty other than maybe 2 other tables. The restaurant manager, Vera, came up to the young girls table and told her that since she ordered take out, she is not allowed to sit down and she needs to leave. The girl asked if she could have a bowl/plate to dine in for the portion of food she wanted to eat inside, and the manager said no. She told her next time, she needs to dine in. She was so rude and made this customer feel completely unwelcome (in an already empty restaurant, probably not what you want to do). I approached Vera after and asked about this, she said it was "policy". She ended up telling me that I'm not the girls lawyer, and yelling and screaming in the back kitchen area, so we decided to get our bill and leave. I would never go back to this location after seeing how this nice young girl was treated by the manager, and then how she handled my questioning this "policy".
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