The environment here is very quiet and welcoming. The workers are all very kind. I've came here multiple times for different occasions (with a big group of friends and also by myself to study). Each time was a wonderful experience.
The drinks are on the sweeter side. They don't overly fill their cups with ice either, which I prefer because I feel like I'm getting more of my money's worth.
I highly recommend coming here to study or work. I had a big assignment due and needed to find a location that would help me focus and not feel sleepy while working on it. Cloud Tea was perfect. There are large tables to work on, which is hard to find in a boba tea shop. The music was very calming and wasn't distracting. I even added some of the music onto my study playlist. I studied there for 3 hours with no problems or distractions at all.