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| - I went to this place about once a week with my roommate over the course of a year living here. Always had a good experience with the exception of one girl there who has the personality of a mop. I find it amazing that someone can see you dozens of times, even after waiting on you, will not even acknowledge your presence. No head nod, no smile, just very unfriendly to the point of being rude.
Last night I went there for their anniversary with my roommate, and then another friend had joined me later on. We ordered 2 chicken nachos from one girl. After 20 minutes, I made mention that we still didn't have them. Another girl said the order must have not made it to the kitchen. Another 20 minutes had passed and I then told the bartender. It took another 15 minutes on top of that. Never ONCE did anyone bother telling me what happened. No reason given. Honestly, no one even gave a Sh*t either. My buddy even commented on that after we left. No one even cared. Clearly the first person didn't put the order in. The second..who knows. No accountability what so ever!
I won't be going back. I"ve worked in the restaurant business before for 4 years. Never has any restaurant I've eaten at or worked for not went out of their way to make up for an error on their part. No free beer on the house, no discount for the next time, no free nachos, no half off the nachos, not even god damn apology! I'll never recommend this place to anyone as I have in the past. And I did so fairly often.
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