Dr. Jason is Kind and caring which makes me feel good about bringing my dog here. The whole staff is friendly and the Hawaiian theme is very Aloha Spirited. The rooms are always clean and sanitary as I have seen them mop immediately after the pets leave the rooms from their visit. Although I love this place I can't help but feel like they are always trying to "sell an upgrade" or added vet test at every visit, sometimes this makes me feel like it's more about the money than my pet. The last visit their seemed to be a lack of communication between the staff, they were unsure if my dog had a bath or not, they went back and forth a bit, just need to button up the lines of uncertainty at least in front of clients. It seems a bit lazy of the front staff to not come around the front of the desk to greet my dog and help her on the scale, It seems as though they could impact the service by actually taking the time and walking out from the front to assist instead of pointing over to the scale to me and then shouting across other clients conversations about the weight. I don't know maybe I just expect a bit more with my background in service. All that being said I still do recommend Aloha based on their years of treating both of my animals. Dr. Jason was very professional and kind when we had to put our Boston down, as it was the hardest thing to face and he softened the mood and made it gentle and professional for my husband and I at this difficult time. In my opinion their still the best vets in my area.