Dirty, noisy, unprofessional and over priced. The worst experience I have ever had! There was construction going on upstairs I was not warned about. It was so stressful hearing the loud noise throughout my reflexology treatment. The washroom was dirty and there was so much dust on the baseboards. The place is in the basement and there is no natural light and the decor is atrocious! The staff hardly speak any English. It costs a lot of money for a very poor treatment and experience. Please save your money and go to somewhere great!