Place is pretty spacious, despite the amount of space they have to work with.
They have a screen that explains how to order a drink. I didn't know you could choose to have it warm or cold on most of the options.
They've got milktea of the month which provides incentive to try something new. Never thought of getting chocolate flavoured for example, though I just realized they may have forgotten that it was monthly deal...oh well.
Orders are fulfilled quickly, but there's a problem with when they come to take your order. My issue with this location is they offer uber eats, and if a large order comes in, they pretty much drop everything to process the uber order. This includes customers waiting in line. If they've already taken your order they will take care of it first if it's not too time-consuming.
During the course of my stay, an uber order for 8 drinks came in. They stopped taking orders cause the person taking them also went to help make the drinks. Later on, another uber order came in and you can hear the person shout out "uber order 2 drinks". They didn't stop the line though for this one
Delivery people came in really quickly, like literally a few minutes later looking for the orders.
Like really, I don't think uber customers deserve higher priority than people that make the effort to come into the store, even if the app is designed so that all parties involved must rush to meet delivery times. But it's good to see that they try their best I suppose to meet those delivery times.