Delete has been my only experience with tattoo removal and it will stay that way. The staff is very, very friendly and knowledgeable. Dr. Mundt spent a great deal of time with me during my consultation examining my tattoos and stating which ones would fade faster and the different laser treatments and how it works on the different colors...all so fascinating. During my actual treatments Dr. Mundt injects lidocaine to the area being treated so you don't feel the pain! She is very patient and makes sure you are numb before she begins and always checks when she is using the laser that you still aren't feeling pain. If you do then she will go back in with the leftover anesthetic so you lose that painful sensation. The office is very clean and professional and offers other services besides tattoo removal such as microdermabrasions and peels. 5 stars all the way around...don't even think about going somewhere else!