I had a great experience getting waxed here. I called for a same day appointment and they got me right in. I got my eyebrows, lip, and chin waxed. I believe the woman's name was Brooke (I apologize if I'm wrong... I'm bad with names). But she made me feel very comfortable and paid great attention to detail. The environment in the building was very calm and relaxing as well. I'll definitely be going back.