Horrible customer service and return policy. I tried to return jeans that my husband bought me for Christmas, and the manager simply said that they cannot return it because they "know" their customers and to ask my husband to return them to the Chandler location instead.
They did not even try to offer merchandise credit and just states that they "cannot return jeans where they do not know where they came from". (When it's obvious it came from Lucky Jeans). Not that I even considered buying these jeans, but it's now confirmed that I will never ever even consider buying this brand.