I fell in love with this place at the Mesa location but I haven't been impressed with this one. First of all, they have all 16 year old kids working there. Now, they're nice enough, but frankly they're slow and all they do is socialize. After the 15 minutes it takes them to put some ice and syrup in a cup, I often realize that it's not even the correct order. Still decently priced and good tasting ( except the passion fruit syrup-- that's nasty) but lots to be desired service wise. Where's the management?